Terms of service.

Last Updated: May 24, 2025

1. Introduction

These Terms of Use ("Terms") govern your use of the Strategic Mojo website (the "Website") operated by Align & Grow Limited, a company registered in England and Wales ("we," "us," or "our"). By accessing or using our Website and services, you agree to be bound by these Terms.

If you disagree with any part of these Terms, then you may not access the Website or use our services.

2. Company Information

Strategic Mojo is operated by:

Align & Grow Limited
 Company Registration Number: 14996339
VAT 473506192
Registered Address: Lime Tax Limited, Ratcliffe Cottage, 2 Toothill Road,
Loughborough, Leicestershire, LE11 1PW.
  Email: Jeff@alignfundscale.com

3. Services

We provide business consulting and strategic advisory services ("Services"), including but not limited to:

  • Strategic planning and business development consulting

  • Leadership coaching and development

  • Organizational alignment and growth strategies

Our Services are provided through various means, including in-person meetings, video conferences, telephone consultations, and written communications.

4. Acceptance of Services

4.1 Engagement Process

Services are provided following:

  • Initial consultation or discovery call

  • Mutual agreement on scope of work

  • Acceptance of these Terms

  • Payment of applicable fees

4.2 Capacity

By engaging our Services, you represent that:

  • You are at least 18 years of age

  • You have the legal authority to enter into this agreement

  • All information provided to us is accurate and complete

5. Fees and Payment Terms

5.1 Pricing

Our fees are clearly communicated before engagement and may include:

  • Hourly consultation rates

  • Project-based fees

  • Monthly retainer arrangements

  • Other agreed-upon fee structures

5.2 Payment Terms

  • Consultations: Fees must be paid in advance of scheduled consultations

  • Retainers: Monthly retainer fees are due in advance at the beginning of each month

  • Projects: Payment terms will be specified in individual project agreements

  • Payment is due within 21 days of invoice date unless otherwise agreed

  • Late payments may incur interest charges of 5% per month

5.3 Payment Methods

We accept payment by:

  • Bank transfer

  • Credit/debit card

5.4 Currency

All fees are quoted and payable in British Pounds Sterling (GBP) unless otherwise specified.

6. Cancellation and Rescheduling

6.1 Client Cancellations

  • Consultations may be cancelled or rescheduled with at least 48 hours notice

  • Cancellations with less than 48 hours notice may be subject to full fee charges

  • Emergency cancellations will be considered on a case-by-case basis

6.2 Our Cancellations

If we need to cancel or reschedule, we will provide as much notice as possible and work with you to find an alternative time.

7. Refund Policy

7.1 General Policy

  • Fees paid for Services not yet delivered may be refunded at our discretion

  • Refunds for partially completed work will be calculated on a pro-rata basis

  • Processing fees and administrative costs may be deducted from refunds

  • Refund requests must be made in writing

7.2 No Refund Circumstances

No refunds will be provided for:

  • Services already delivered

  • Cancellations made with insufficient notice

  • Client-initiated termination without cause

8. Intellectual Property

8.1 Our Intellectual Property

All materials, methodologies, frameworks, and content provided by us remain our intellectual property. You may use these materials solely for the intended business purposes discussed during our engagement.

8.2 Client Information

You retain ownership of all information and materials you provide to us. By engaging our Services, you grant us permission to use this information solely for the purpose of delivering our Services.

8.3 Work Product

Any strategies, recommendations, or deliverables created specifically for you during our engagement will be your property upon full payment of fees.

9. Confidentiality

9.1 Our Commitment

We treat all client information as strictly confidential and will not disclose any information to third parties without your express written consent, except as required by law.

9.2 Your Commitment

You agree to keep confidential any proprietary methodologies, frameworks, or sensitive business information we share with you.

9.3 Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available through no breach of this agreement

  • Was known prior to disclosure

  • Is independently developed

  • Must be disclosed by law

10. Limitation of Liability

10.1 Service Disclaimer

Our Services consist of professional advice and recommendations. We cannot guarantee specific business outcomes or results from implementing our recommendations.

10.2 Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from our Services shall not exceed the total fees paid by you for the specific Services giving rise to the claim.

10.3 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities.

11. Professional Standards

11.1 Best Efforts

We will provide our Services with professional care and skill, in accordance with industry standards.

11.2 No Professional Relationship

Unless specifically agreed otherwise, our Services do not create:

  • A fiduciary relationship

  • Any other professional relationship beyond consulting services

11.3 Third-Party Advice

We may recommend that you seek additional professional advice (legal, accounting, etc.) where appropriate. Such recommendations do not constitute professional advice in those areas.

12. Termination

12.1 Termination by Either Party

Either party may terminate the Services relationship with 2 days written notice.

12.2 Immediate Termination

We reserve the right to immediately terminate Services if:

  • Fees remain unpaid after 30 days

  • You breach these Terms

  • Circumstances make it inappropriate or impossible to continue

12.3 Effect of Termination

Upon termination:

  • You remain liable for all fees for Services provided

  • Both parties remain bound by confidentiality obligations

  • We will return or destroy confidential information as requested

13. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our Services, you consent to such processing and warrant that all data provided is accurate.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Dispute Resolution

16.1 Good Faith Resolution

We encourage resolving any disputes through good faith discussion and negotiation.

16.2 Mediation

If direct negotiation fails, disputes may be resolved through mediation before resorting to litigation.

16.3 Legal Proceedings

Any legal proceedings must be commenced within 6 months of the dispute arising.

17. General Provisions

17.1 Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between the parties.

17.2 Amendments

These Terms may only be modified in writing and signed by both parties.

17.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent.

17.5 Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision.

18. Website Use

18.1 Permitted Use

You may use our Website for lawful purposes only and in accordance with these Terms.

18.2 Prohibited Activities

You agree not to:

  • Use the Website in any way that violates applicable laws

  • Transmit harmful, offensive, or inappropriate content

  • Interfere with the Website's security or functionality

  • Attempt to gain unauthorized access to any part of the Website

18.3 Content Accuracy

While we strive to keep Website information current and accurate, we make no warranties about the completeness or accuracy of content.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Website. Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions about these Terms, please contact us:

Email: jeff@alignfundscale.com

By using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.